Refund Policy of Marathi Soyarik

At Marathi Soyarik, we strive to provide you with excellent matrimonial services. However, in the event that you are not satisfied with our services or encounter any issues, this Refund Policy outlines the conditions under which you may be eligible for a refund.

1. Eligibility for Refunds

Refunds will be considered under the following circumstances:

• Technical issues with our mobile application or website that prevent you from accessing the services you have paid for.
• Duplicate or accidental payments made through our platform.
• Failure to provide the services as per the agreed terms and conditions within the stipulated time frame.

2. Non-Refundable Items

Refunds are not available for:

• Completed services, such as successful matchmaking or profile creation.
• Change of mind after the service has been availed.
• Any fees paid for additional services such as advertisements or premium account features.

3. Refund Process

If you believe you are eligible for a refund, please follow the steps below:

• Contact our support team via email at [email protected] or call us at +91 744 778 5910 within 7 days of the payment date.
• Provide us with your transaction details, including payment receipt and a description of the issue.
• We will review your request and inform you of the outcome within 5 business days.

4. Refund Timeframe

If your refund request is approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days. The time taken for the refund to reflect in your account may vary depending on your payment provider.

5. Contact Us

If you have any questions or concerns about our Refund Policy, feel free to contact us: